Privacy Policy

1. Who we are

This website is operated by Alpha Manpower Pte Ltd, a Singapore employment agency (MOM EA Licence No. 21C0488). We are the organisation responsible for the personal data described in this notice. You can reach our Data Protection Officer at dpo@alphamanpower.com.sg.

2. What this website collects

There are two forms on this website.

The enquiry form on the Contact page

It collects:

• your name;
• your email address;
• your mobile number;
• your company name, if you choose to provide it;
• the type of enquiry you select;
• your message to us;
• any documents you choose to attach, if you choose to provide them — up to two files, each a PDF, DOC, DOCX, JPG or PNG of up to 4 MB.

The application form on each job page

It collects:

• your name;
• your email address;
• your mobile number;
• your nationality and work eligibility;
• your LinkedIn profile, if you choose to provide it;
• any extra information you choose to add — this field is optional;
• your CV, which you upload as a PDF, DOC or DOCX file of up to 4 MB;
• the job you are applying for.

We ask you not to send us more than we need. In particular, please do not include your NRIC or FIN number, your passport number, or other identity document details in the optional extra information field or in a message unless a consultant has asked you for them. The same applies to any document you attach: please send only the document that answers what we asked for, and nothing more.

3. Why we collect it

• Enquiry form: to respond to your enquiry and to discuss the recruitment or work pass matter you have raised.
• Application form: to assess your application for the role you applied for, to contact you about it, and — if you are put forward — to share your details with the employer for that vacancy.
• Both: to keep a record of the contact so that we can answer follow-up questions.

We do not sell your information, and we do not use it for advertising. We will tell you before your details are shared with an employer, and we will not send your CV to an employer you have not been told about.

4. How your information reaches us

When you submit either form, the content is turned into an email and delivered to our own mailbox. Delivery is carried out by a third-party email delivery provider, which means your enquiry — and, for a job application, your optional extra information and your CV file — is transmitted to that provider so that it can send the message on to us. Documents attached to either form are sent as email attachments.

Our website itself does not store the contents of either form in a database.

5. Cookies and tracking

This website runs no advertising or remarketing script. Two third-party services are loaded instead, and they do different jobs: Cloudflare Turnstile on the pages that carry a form, and one analytics service - Google Analytics 4 - on every page.

Both forms are protected against automated submissions by Cloudflare Turnstile, so the pages that carry a form load a small script from Cloudflare, and your browser contacts Cloudflare to complete a challenge before the form is submitted. Cloudflare states that Turnstile processes signals such as your IP address, TLS fingerprint, browser user-agent and the sitekey in order to tell human visitors apart from automated traffic, and that it relies on cookies and local storage in your browser to maintain state. We do not receive those signals: we receive only a pass or a fail from Cloudflare for your submission.

Google Analytics 4 tells us which pages are read, where visitors arrive from and how quickly pages load. It sets its own first-party cookies in your browser (both names begin with _ga), and it sends Google the page you viewed, the site you arrived from, an approximate location derived from your IP address, and your browser's user-agent. We have turned its advertising features off - Google Signals and ad personalisation signals are both disabled - and we do not use it for advertising.

One point is worth stating rather than leaving to be assumed. Google publishes that it does not log or store IP addresses for visitors from the European Union, Switzerland and the United Kingdom. Visitors here are not in that group, so we do not claim your IP address is discarded. What Google does with the data it receives is governed by Google's privacy policy (opens in a new tab).

The analytics service receives nothing you type. We do not send a name, an email address, a mobile number, a nationality or work-eligibility answer, an enquiry type, a salary expectation, your extra information or your CV to it, and the code that reports a completed form cannot read a form field at all.

Apart from the Turnstile script on the pages that carry a form, and Google's tag on every page, everything else here - fonts, styling and the rest of the JavaScript - is served from this domain.

6. Keeping it safe

The site is served over HTTPS, and form submissions are transmitted to our email delivery provider over an encrypted connection. We restrict access to the mailbox that receives enquiries and applications to staff who need it.

Every attempt to submit either form also creates a short technical record for security purposes: whether the submission was accepted or refused and why, the IP address, country and network it came from, and the browser or client it identified itself as. We use that record only to detect and block automated abuse. It does not contain what you typed into the form.

7. Access, correction and questions

You can ask us what personal data we hold about you and ask us to correct anything that is wrong. Write to our Data Protection Officer at dpo@alphamanpower.com.sg, or use the enquiry form on the contact page. Please tell us enough for us to find your record, such as the email address you used and the role you applied for.

If you would like us to stop contacting you about a role, say so in the same way and we will action it.

Alpha Manpower Pte Ltd · MOM EA Licence No. 21C0488 · Singapore.